Kelley Jean Monahan Register of Deeds Grafton County New Hampshire
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Changes to the Internet access for the Grafton County Registry of Deeds

June 5, 2013

     It will be six years ago this August, that the Grafton County Registry of Deeds allowed its data base of records to become available via the Internet. This provided a great convenience for our professional users and some members of the public, saving time and money by reducing the commute to the Registry. The time has come for a re-evaluation of this policy.

     As many of you know, our original software partner Conner & Conner of Exeter, NH was purchased by Fidlar Technologies of Davenport, Iowa. The transition of ownership has brought with it innovation and the latest in protection. August 1, 2012 this office went live with our new system of recording with AVID. This move brought changes and challenges to Fidlar and this office. Programming specifically for New Hampshire was necessary with our LCHIP stamp and other NH specific recording requirements. Throughout the process, Fidlar's customer support and creative thinking was exemplary.

      The original method of searching the records via the internet was a one size fits all model and that is not the reality. There are many different needs to be met and going forward we will be offering a new structure based on 3 tiers of access.

August 1, 2013 will begin our new pricing structure and tiered access.

The annual subscription for the full search access will increase from $50.00 per year to $120.00 per year, or $10 per month.

Direct Search – A free, very basic search engine that when a party name is entered will provide:

1. Date and time of recording

2. Document name (book-page)

3. Document type

4. Number of pages & recording fees                

              There will not be access to the actual image of the document at this level.

Tapestry - The occasional user will find a unique pay-as-you-go method in which you pay with your credit card on this secure internet site. Fidlar processes the credit card and provides the customer support. There is no special software download necessary, Internet Explorer as your web browser and Adobe Reader are the only support requirements.  This option is best utilized if you know the book and page of the document that you need to view or print. If you are unsure, looking in Direct Search first, would allow you to narrow your inquiry to then search in the field of 200 that Tapestry provides for the first charge of $5.95. With Tapestry you will have the ability to both view the document and print.

Laredo – This search engine will eventually replace the Conner & Conner search engine. Here we will be leaving the JAVA based Conner system and migrating to a search engine that relies on Internet Explorer and Adobe Reader. There are many features available that will provide greater efficiencies to the professional or “power user.” One feature that attracted my attention is called the wild card. When entering a % in the middle of a name that has many spellings, all of the spellings will display.  Laredo is also set up to be configured to the user’s specific needs. For the foreseeable future, access to the Conner Search engine will remain available, at the same price as Laredo.

Laredo Training – We will be hosting many training opportunities. The first will be a webinar scheduled for Tuesday June 11, 2013 at 11:00 am EST. The link to the webinar is http://www2.gotomeeting.com/ojoin/605302274  conference call number 800-898-1908 access code 87271#  please RSPV at recordsearch@fidlar.com  This webinar is generally held once a month. I suggest testing the link early to verify your computer’s compatibly.  Laredo is set up in our public viewing area for those interested in exploring. We will be announcing group training sessions to be held nearing the end of summer and into the fall. Please contact Alexr@fidlar.com to be added to a group list that will announce the webinars that take place the second Tuesday of every month.

 
   A very important point to consider is that this office is fully functional without the internet access. Many of our taxpayers are perfectly satisfied to either mail in their copy requests or make the request in person. We have a seasoned staff that is very attentive and helpful to our citizens who prefer to do their business the “old fashioned way.” We also have a public viewing room with seven computer stations for those who chose to conduct their research here.

     I am most certain that we can agree that we all want the real estate transactions that occur in Grafton County to proceed with as much efficiency as possible. There are many factors that must be taken into consideration regarding the administration of these systems. Internet security many not be a factor for the user, but it is a major factor for this office and was a driver in these decisions.

     As your elected Register of Deeds, please contact me with your thoughts 603-787-6921 or email me at Kmonahan@co.grafton.nh.us. We all understand that computer technology cannot and will not remain stagnant. Systems need to be constantly updating, if not simply to stay compatible with other dependent systems. I appreciate your cooperation with this change and regret any inconvenience.

In service to the people of Grafton County,

Kelley J. Monahan

Register of Deeds

Grafton County New Hampshire

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